There might several reasons why you're unable to subscribe to Memrise Pro with your Google Play gift card - we've listed the main reasons below, but we also advise visiting Google Play's Support pages for more information and troubleshooting.
⚠️ To use a gift card or redeem a promotional code:
- You must be a resident of the country where the gift card or promotional code is offered.
- You must physically be in the country or region.
- The country listed in your Google Play account must match the country where the gift card or promotional code is offered.
- If you recently moved to another country and want to redeem gift cards, you may need to change your Google Play country.
For more information check the Google Play gift card and prepaid balance Terms of Service
Please note that you might also need to add a backup payment method to your Google Play account, such as a debit/credit card, or your PayPal account.
Further troubleshooting on related issues on Google Play's support 👇
Here are a few articles from Google Play that might also come in handy:
- How to redeem Google Play gift cards and promotional codes
- Fix problems with Google Play gift cards and promo codes
- Fix payment issues on your account
If you keep having issues with your payment after trying these troubleshooting steps, please consider subscribing to Memrise Pro with a different payment method.