Are you having trouble accessing your subscription to Memrise Pro after a purchase? Is it not working or didn't activate? So that our Support team can check the status and activate your subscription manually, please submit a request and include all the following details, based on the payment provider you used:
- If you paid via Google Play
- If you paid via Apple (App Store/iTunes)
- For payments via PayPal on our website
- For payments via debit/credit card on our website
If you paid via Google Play
Please follow these instructions.
If you paid via Apple (App Store/iTunes)
Please follow these instructions.
For payments via PayPal on our website
Please provide all of the following:
- the email address you use for PayPal
- the transaction ID (it can be found in your receipt from PayPal)
For payments via debit/credit card on our website
| ⚠️ Note that if you subscribed via Google Play, Apple, PayPal, or any other payment method, you will have to provide the relevant as above. |
Please provide all of the following:
- the last four digits of your card
- your card's expiration date
- the cardholder's name
- the amount you've been charged
- the date of the transaction