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  2. Payments and Subscriptions

Payments and Subscriptions

How to manage your subscription and solve payment issues

Subscribing to Memrise

  • How do I subscribe to Memrise Pro?
  • What kind of subscription plans are available?
  • How can I update my payment method and download my receipts?
  • Which currencies can I pay in on the website?
  • Can I refer a friend to Memrise?
  • Does my membership apply on all languages?
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Cancellations and refunds

  • How do I request a refund under the 30-day money back guarantee?
  • How do I cancel my Memrise subscription's autorenewal on the website?
  • How do I cancel my Apple subscription to Memrise Pro?
  • How do I cancel my Google Play subscription to Memrise Pro?
  • How do I change my payment details?
  • If I cancel my Pro subscription, when will my membership expire?

Payment and subscription issues

  • My Memrise Pro subscription didn't activate
  • Why has my Google Play subscription renewed 1 day early?
  • My Memrise subscription with Apple didn't activate
  • My Memrise subscription with Google Play didn't activate
  • I’m having trouble completing the purchase
  • Why am I getting an error when I try to use my Google Play Balance or a Google Play gift card to subscribe to Memrise?
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